We ship orders within 1-2 business days. Our warehouse is located in Georgia. Depending on where you're located, it typically takes 7-10 business days from the day we ship it until your furniture arrives. We'll email you a tracking number once your order ships out of our warehouse. The freight company will call you to set a Monday through Friday delivery appointment when your order is close-by.

Email us and we'll get things straightened out quickly. After all, you trusted us and made a furniture purchase from a little company in Georgia, without ever laying a hand on the merchandise. If something goes wrong, we owe you terrific customer service: hello@leisuremade.com. Please include your purchase order number as this will help us pull up your information quickly.

Absolutely not. If your furniture isn't right for your space, or you just aren't thrilled with your purchase, email us within 30 days. We'll take it back and credit you 100% of the purchase price. We ask that you return the product in its original cartons and that you pay the return freight.

Welcome to the new retail world... believe it or not, we sell every piece of furniture without anyone ever sitting on a cushion before they purchase! This model keeps our overhead low and allows us to pass on great values. This is all about trust. We've been in this industry for 20+ years. We know what makes good patio furniture. We sell on our site and through the sites of just about every major U.S. retailer. If you are in anyway unhappy with your purchase, return it for a full refund. All we ask is that you pay the return freight.

We try to keep assembly to an absolute minimum. For example, our typical chair comes in three pieces... left arm section, right arm section, and the seat/backrest. There are 2-4 bolts to attach the arm sections to the seat/backrest. Some sets require you to attached the feet with 3 bolts. That's it. Borrow a friend, and allow an hour or so to unbox and assemble.

Nope. What you see is what you get! We do not sell our product in individual pieces. Just the configurations you see in the photos. Most of our collections are offered in multiple fabric colors: a basic and a premium option (see below for more details).

This question gets other outdoor furniture manufacturers into a lot of trouble. So pardon the rant... Our industry has gotten into a bad habit of over-selling the quality of their products and ultimately disappointing customers. No outdoor furniture is weatherPROOF. Ignore generic claims like "weather-resistant" and "fade-resistant." Depending on the quality of materials used, where you live, and how much direct exposure to sunlight and weather, your furniture will hold up better or worse than others'. We suggest you look for a stated warranty. If a manufacturer won't stand behind the quality of their product, then they've cut corners. It's also important to protect your investment. Take your cushions inside when not in use. Cover the furniture with outdoor furniture covers (we recommend www.the-cover-store.com)

Rant complete. Thank you for your kind attention.

Although our cushion covers are zippered, and can be removed, we do not recommend removing them once on the cushions. The inner cushions are not meant to stand alone without the cover. Spot cleaning stains with mild soap and water is always good bet. Stay away from harsh chemicals and anything with abrasives in it. Protect your investment by using furniture covers and taking cushions inside when not in use. See below for more details on each material in your set and how to care for it.

Why yes we can… happily!

Frames - Steel is stronger than the aluminum used in outdoor patio furniture, but even though steel is powder coated, it will eventually rust when exposed to the elements. More expensive aluminum won't rust, but in furniture that retails below $3,000, aluminum can be so thin (to save cost) that it becomes brittle and is prone to structural failure over time. Leisure Made uses steel when it can be covered with wicker to protect from rusting, and thicker gauge aluminum when the metal is exposed to the elements.

Fabric - In the simplest terms, outdoor furniture fabric is either polyester, olefin, or acrylic. Polyester can range from really cheap to really good quality. Olefin generally will perform as good or better than polyester, but it is very ‘scratchy’. On the high end, you'll find acrylic fabrics, like Sunbrella®. Sunbrella® stands up to whatever you can throw at it (or on it). It’s easy to clean, refuses to fade, and resists mold, mildew, and moisture. This beloved and trusted fabric maintains a soft hand even with its hardworking properties…but it’s also expensive because of its performance story. To learn more about Sunbrella®, visit their website here. If you're not in the industry, fabric is a confusing mess of over-stated claims by manufacturers. Our suggestion is to look at the warranty. It's a good indication of the quality of the fabric used. Leisure Made offers a good quality polyester option and a premium Sunbrella® option in multiple colors and warrants its product for 1 year.

Resin Wicker - "Outdoor" wicker, "Weather-Resistant" wicker, "Resin" wicker: is all plastic wicker. There are a couple of different types, but generally speaking, the thicker, the better. Thin wicker can be more susceptible to breaking down under the harsh UV rays of the sun. UV exposure makes resin wicker brittle... eventually it will start to break. Again, the manufacturers' warranty is probably your best indication of whether or not they've used cheap wicker. Anything less than 1 year raises a caution flag.